Privacy Policy Carlina Leon Unconditional LLC
Last updated: 8/26/2025
At Carlina Leon Unconditional, LLC, we respect your privacy and are committed to protecting your personal information, including how we communicate via text messaging.
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation: The words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.
Definitions: For this Privacy Policy:
An account refers to a unique account created for you to access our Service or specific parts of our Service.
Company (referred to as either the Company in this Agreement) refers to Carlina Leon Unconditional LLC, 602 West 146th St. Apt. 22, New York. New York 10031.
Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among their many uses.
Country refers to: New York, United States
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, or perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Carlina Leon LLC, accessible from www.carlinaleon.com
Purpose
This policy explains how Carlina Leon Unconditional LLC uses and protects any information shared via text message communication with clients.
Use of Text Messaging / Consent:
By providing a telephone number and submitting the form, you consent to be contacted by SMS text message and agree to our Privacy Policy, and you are confirming you are 18 years old or older. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messaging. Reply HELP for more information. By providing your mobile number, you consent to receive text messages from Carlina Leon Unconditional LLC for practice purposes, including:
- We collect only necessary information to provide mental health services, including billing and payment updates and limited administrative communication
- Text messages may be used for appointment reminders, scheduling, scheduling changes, or cancellations.
- Text messages are not entirely secure and could be seen by others; please avoid sharing sensitive info via text.
- By consenting to text communication, you acknowledge these risks.
- You can opt out of text messages anytime by replying STOP.
- We follow HIPAA guidelines and use secure systems to protect your info.
- Emergency notifications (if applicable)
We do not send sensitive mental health or diagnostic information via text.
We do not use text messaging for therapeutic communication or sharing sensitive mental health information.
Security and Limitations
Please note that text messaging is not a secure or encrypted form of communication. While we limit message content and use secure devices, there is always a risk of interception or unauthorized access.
For your safety:
– Do not share private health information via text
– Do not use text messages for emergencies
If you are in crisis, please call 911 or visit the nearest emergency room.
We respect your privacy and are committed to protecting your personal information.
Message Retention
Texts may be retained as part of your clinical record if they are relevant to care. Routine administrative texts may not be stored for long-term retention. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opting in
Our website is not used to collect consumer opt-in for this 10DLC campaign
Opting Out
You may opt out of text messages at any time by:
– Replying “STOP” to a message
– Contacting our office directly at 212 – 6837327 or management@carlinaleon.com
Please note that opting out may limit our ability to communicate appointment-related information.
Examples of text messages:
Example 1:
Hello, this is from Dr. Carlina Leon’s office. I am following up on your inquiry regarding my service, which was sent to you via email. Would you like to receive more information about the onboarding process?
Reply with STOP to stop receiving messages.
Example 2:
Hello, this is the office of Dr Carlina Leon. Here is the link to the upcoming session:.
Reply with STOP to stop receiving messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Contact Us
If you have any questions or wish to change your communication preferences, contact:
Practice Name: Carlina Leon Unconditional LLC
Phone: 212 – 6837327
Email: management@carlinaleon.com
Address: 602 West 146th St. Apt. 22, New York. New York 10031.
Collecting and Using Your Personal Data
Types of Data Collected
Data Collection: Text message content and metadata (e.g., time sent/received) may be retained as part of your client record if clinically relevant. Otherwise, routine messages are not stored permanently.
Personal Data: When using Our Service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Usage Data: Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Devices’ Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, and the type of mobile Internet browser. Your use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or access the Service through a mobile device.
Tracking Technologies and Cookies: We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The tracking technologies used are beacons, tags, and scripts, which collect and track information to improve and analyze Our Service. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related websites statistics (for example, recording the popularity of a specific section and verifying the system and server integrity).
Cookies can be Persistent Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. Learn more about cookies on the Free Privacy Policy website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies Type: Session Cookies.
Administered by: Us
Purpose: These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have requested cannot be provided, and we use these cookies solely to deliver those services to you.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies determine whether users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices you make when using the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience, and to avoid you having to re-enter your preferences every time you use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data: The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including monitoring the usage of our Service.
To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can grant you access to various functionalities of the Service that are available to registered users.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with Us through the service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile applications push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
To manage your requests: To attend to and manage your requests to us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not share personal data with third parties to contact you for marketing and promotional purposes about their products and services
Retention of Your Personal Data: The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our Service, or when we are legally obligated to retain it for longer periods.
Transfer of your Personal Data: Your information, including Personal Data, is processed at the company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
The Company will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or country unless adequate controls are in place, including the security of your data and other personal information.
Delete Your Personal Data: You have the right to request that we delete or assist in deleting the Personal Data that we have collected about you. Our Service may provide you with the ability to delete certain information about you directly within the Service.
You can update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section, which allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or a lawful basis to do so.
Disclosure of Your Personal Data: Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Other legal requirements: The Company may disclose Your Personal Data in good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data: The security of Your Personal Data is important to us. However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
Children’s Privacy: Our Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent or guardian, we may require your parent’s or guardian’s permission before collecting and using that information.
Links to Other Websites: Our Service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy: We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will notify you via email and/or a prominent notice on our Service before the change takes effect, and update the ‘Last updated’ date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us: If you have any questions about this Privacy Policy or wish to change your communication preferences, you can contact us:
Practice Name: Carlina Leon Unconditional LLC
Phone: 212 – 6837327
Email: management@carlinaleon.com
Address: 602 West 146th St. Apt. 22, New York. New York 10031.